Returns & Exchanges
At Hoselink, we stand by the quality of our watering solutions and offer a 30-day money-back guarantee to ensure your garden projects are a success. If you are not completely satisfied with your purchase, we provide a streamlined process for returns and exchanges on all unused items.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare the Package
Carefully pack your items in their original packaging, ensuring all connectors and accessories are included to qualify for a full refund.
Label and Ship
Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
Quality Inspection & Refund
Once our warehouse team inspects the returned garden gear, we will process your refund or ship your replacement within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing